Privacy Policy

The Conway Owners Club has developed this privacy policy as the privacy and security of your personal information is important to us, and we understand is important to you as well you.

This privacy policy explains what personal information we will collect from you and how it will be used. If you do not agree with this privacy policy and the terms of use outlined in the Community Guidelines please do not use this website.

What personal information do we collect and how do we use it?
The Data Protection Act 1998 ('the 1998 Act') places restrictions on the processing of
personal of personal data by a data controller. The terms processing, personal data, sensitive personal data and data controller are defined in the 1998 Act.

We collect personal information from you when you communicate with us by any media. Depending on your relationship with the Conway Owners Club ('The Club'), we shall process your personal data for the following purposes:

   ·  to administer your membership

   ·  to administer your enquiries about The Club

   ·  to provide information to you about The Club and membership benefits provided by The Club

   ·  to send electronic marketing communications with your explicit consent

   ·  to enable you to log in to member only areas of the website,

   ·  to enable you to transact within member only areas of the website, such as make site bookings or complete enquiry forms.

   ·  to guide and support the general objectives of The Club

   ·  statutory and regulatory compliance

The Club is only permitted to process your personal data if a condition set out in the 1998 Act applies allowing such processing. If no condition applies, we can only undertake processing with your consent. You can withdraw your consent to receiving direct marketing communication by contacting The Club at any time - please see Contact Us below.

Any personal information you give to us will be treated in the strictest confidence, and we will not pass on any personal information to third parties without your consent.

Sensitive personal information
Certain personal information is categorised by the 1998 Act as 'sensitive personal data'. In some circumstances, we provide you with the opportunity to inform us of your sensitive personal data e.g. whether or not you are registered as disabled. You may also wish to inform us about your sensitive personal data to ensure that we can provide you with the most appropriate service. By providing us with this data you are consenting to our processing it for the purposes for which it was given e.g. the allocation of an appropriate pitch at a Rally.

Please note that if you fail to inform us of any sensitive personal data which may be relevant to your circumstances, this may mean that we cannot provide you with the most appropriate service.

The Club will continue to review ICO guidance, following changes in EU law regarding the use of cookies, and will develop a plan to ensure this website is compliant.

From time to time we may ask our members to complete research surveys so we can improve the service given to them. Your response to such surveys is voluntary and confidential and will be used only for internal planning and development purposes.

Cookies
This website does not make use of cookies, with the exception of pages relating to the Forum. For more information about cookies see AboutCookies.org

Access to your personal information
You can find out what personal information we hold on you by sending a written request to:

The Secretary
Conway Owners Club
10 Shepherds Hill
Harold Wood

Romford
Essex
RM3 0ND

You will receive a reply as soon as practicable provided that we do not require proof of your identity.

Changes to the privacy policy
From time to time we may add new features to the website and enhance the level of service that we offer to you. This may lead to changes in how we collect and/or use your personal information. Any such changes will be notified to you either at the point any new personal information is collected or by us updating this privacy policy.  Your subsequent use of this website or submission of personal information to us will be deemed to signify your acceptance to the changes.

Security and confidentiality
Any personal information you send to us will be treated in the strictest confidence.

Where you are required to submit sensitive information to us, e.g. banking details, we use encryption technology to minimise the risk of unauthorised access to and improper use of your personal information. However, please be aware that despite the security measures we have in place no computer system is completely secure and there is always some degree of risk whenever personal information is transferred.

We will not disclose your personal information to any Government agencies or authorities except if required to do so by law.

Links to other websites
The Conway Owners Club website may provide links to other websites that offer products, services and materials we think will be of interest to you. Some of these websites are operated in conjunction with other companies/organisations and some are operated solely by independent companies/organisations.

The content our community users contribute, in discussion forums or reviews for example, is moderated during business hours. When users post links that are considered 'spam' we will remove these links as quickly as we can.

Contact us
If you have any queries relating to this privacy policy, please contact us by letter at the following address:

The Secretary 
Conway Owners Club
10 Shepherds Hill
Harold Wood

Romford
Essex
RM3 0ND

 

Last reviewed 11th July 2017